Money Back Guarantee
Seaweed for Dogs Money Back Guarantee is if the product that you purchased does not lead to an improvement in the issues that it targets. The products included in the money back guarantee are BioFunction8, Canident, Oculus Prime and Stoolrite.
How does the Money Back Guarantee work?
The Money Back Guarantee is for those rare cases where no improvement is seen in the condition of your dog that the product is targetting, or your dog will not eat the feed.
The following stipulations apply in relation to the Money Back Guarantee:
Proof of Purchase: The customer must have proof of purchase of the product.
Usage*: The product must have been used correctly for the length of time required to see improvements.
Photos*: Before and after images should be supplied.
*Usage and photos are not required if the dog will not eat the feed, though we request that a short questionnaire is completed to help us improve our product offerings.
If there is no improvement in the issue, then this would mean the customer can get their money back. If you have any questions in relation to the above, or are not happy but unable to fill the above criteria, then please get in contact.
To claim your money back guarantee you can contact us through the below channels:
Chat : Click on the Chat button in the corner of the screen