We at Seaweed For Dogs are committed to providing high-quality products and exceptional customer service. We understand that sometimes issues can arise with our products, and we take customer complaints seriously. To ensure that we can investigate and resolve any issues in a timely and effective manner, we have created this complaints form. Before submitting a complaint, please read and agree to the terms and conditions outlined in the section below the form. By submitting a complaint, you acknowledge that you have read and agreed to the terms and conditions.


By submitting a complaint, you agree to the following terms and conditions:

  1. Accuracy of Information: You certify that all information you have provided is accurate and truthful to the best of your knowledge.

  2. Investigation: You understand that our company will investigate the complaint and may contact you for additional information or supporting documents.

  3. Resolution: You understand that our company will attempt to resolve the complaint in a reasonable and timely manner, and that our decision regarding resolution is final.

  4. Refunds/Replacements: You understand that refunds or replacements will only be issued for products that are defective, not as described or the terms of our money back guarantee are fulfilled. Refunds will be issued to the original method of payment, and replacements will be sent to the original mailing address.

  5. Confidentiality: You understand that all information provided to our company will be kept confidential and will not be shared with third parties, except as required by law.

  6. Release: You release our company from any and all claims, damages, or liabilities arising from the complaint or the use of our products.

  7. Modification: Our company reserves the right to modify these terms and conditions at any time without prior notice.

By submitting a complaint, you acknowledge that you have read and agree to these terms and conditions. If you do not agree to these terms and conditions, you should not submit a complaint.